Got a question that’s not answered below?
You can get in touch with us at [email protected]
HOW LONG CAN I KEEP ITEMS IN MY CART?
Your cart will automatically be emptied after 60 minutes.
ARE ALL ITEMS IN STOCK NOW?
Some items are pre – orders.
Pre orders are clearly marked next to the buy button, if you order an item marked as pre-order it will tell you the expected release date.
If you order items that are in stock along with a pre order item your order will not ship until all items are in store.
WHO POSTS YOUR RECORDS?
We pack your records using the strongest double fold mailers we could find in Germany. All orders are shipped tracked and International orders are sent using a third party which enables us to save 20% on Royal mail prices , we pass these savings directly onto you the customer meaning our shipping prices are some of the cheapest in the UK for International customers.
HOW OFTEN DO YOU SHIP RECORDS?
We ship orders on average twice a week.
(If you have any enquires about orders that require posting urgently please email [email protected])
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DO YOU SELL DEATH WALTZ AND MONDO RECORDS?
Yes. We are the ONLY store (outside of the Mondo gallery in Austin , Texas) thats sells variants for both labels BUT we only sell them instore to customers that visit us. mondotees.com is still the ONLY place to buy variants online.
I HAVE A QUESTION ABOUT MY ORDER, WHO CAN I TALK TO?
Email [email protected]
CAN I VISIT YOUR STORE?
Yes you can ! Our record shop is located at 105 Northdown Road, Cliftonville , Margate , CT9 2QY.
WHAT DAYS DO YOU OPEN?
Opening hours are
Saturday 11:00 – 5:00
Sunday- CLOSED
Monday -CLOSED
Tuesday -CLOSED
Wednesday – CLOSED
Thursday – CLOSED
Friday- 12:00 – 5:00
Please email in advance if you have any further enquires about opening times or struggle to make the days opened if you are making a special trip to the store.