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Terms & Conditions

GENERAL

These terms of sale govern your relationship with Transmission record Shop LTD when you use this webstore (www.transmissionrecords.co.uk). By purchasing Products or Services via the Webstore, you accept and agree that your use of this Webstore and any purchase you may make is subject to these Supply Terms. If you do not agree to these Supply Terms, you should not use the Webstore.

OUR CONTRACT WITH YOU

After you have placed your order, you will receive a confirmation email. If we confirm that we have accepted your order and you receive a Dispatch Confirmation a contract will come into existence between you and us. We will not accept your order until payment for the order has been confirmed. If you need to make any changes to your order please get in touch. If the change you have asked for is possible we will let you know about any changes we need to make to the price of the order, the timing of delivery or anything else which is different as a result of the change. We will also check whether you want to go ahead with the order on this basis.

WEBSTORE CONTENT

All trade marks, music recordings, lyrics, audio and audio visual clips, digital downloads and all content, text, graphics, logos, button icons, images, data compilations, and software accessible via the Webstore are owned or licensed to Transmission Record Shop, its affiliates and/or licensees. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

 

OUR PRODUCTS AND SERVICES

You will need to register with the Webstore manage your account. By placing an order through our Webstore, you warrant that you are legally capable of entering into binding contracts; and you are at least 18 years old.If you are under the age of 18 years and/or are not capable of entering into binding contracts but wish to use this Webstore, a parent or guardian should accept these Supply Terms on your behalf.

PAYMENT

We accept PayPal payments and bank transferss. Prices appear on the Webstore and are inclusive of VAT unless otherwise stated. 11.2. By paying using your credit or debit card you confirm that the card is yours and that there are sufficient funds or credit available to cover the charges. Prices exclude delivery charges, which will be added to the total amount and will be calculated and displayed on screen prior to your payment details being taken. Billing to your credit or debit card will take place when you place your order.

CANCELLATION, DELIVERY AND USAGE RULES

 (You may cancel your purchase of physical products at any time within 14 days for any reason, beginning on the day after you receive the Product(s). In this case, you will receive a full refund of the price paid for the Product(s). To cancel, you must inform us clearly. We recommend the best way to do this is by emailing orders@transmissionrecords.co.uk. Please return the Product to us immediately in the same condition you received it (at your own cost and risk). You have a legal obligation to take care of the Product while it is in your possession. If you fail to do so, we may have a claim against you for compensation. This right to cancel does not apply to:

Audio-visual Products that have been unsealed;

Delivery

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no date is specified, then within 30 days of the Dispatch Confirmation, unless there are exceptional circumstances.

Faulty Products

We have a legal duty to supply Products that are in conformity with this Contract. We have summarised you key legal rights in relation to the Product below. Nothing in these Supply Terms will affect these rights.Legally the Products you receive must be as described, they must be fit for purpose and they must be of satisfactory quality. After you have received the Products you have up to 30 days from delivery to return your products: if your Products are faulty, then you can get an immediate refund;

REFUNDS POLICY

You can cancel your purchase of Products within 14-days we will process the refund due to you as soon as If audio, video or software Products provided to you in a separate sealed packet are opened, you may not be entitled to a refund. You will be responsible for the cost of returning the item to us.If you wish to cancel your purchase because you claim that the Product is defective or that there has been damage or error on our part, we will examine the returned Product and will notify you of your refund or otherwise via email within a reasonable period of time.

IMPORT DUTY

Products or Services ordered from our Webstore for delivery outside the UK may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

 LIABILITY

 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable). If you notify a problem to us under this condition, our only obligation will be, at your option: To make good any shortage or non-delivery. To replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question in your original payment method.

 

Transmission records

Located in Cliftonville, Margate, Transmission is a record and toy store specialising in hard to find Japanese pressings, soundtracks, post-punk, electronics and metal.
Copyright 2020 Transmission Records

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